Blackpool Pleasure Beach Reviews

Based on 230 customer reviews from our shopper community, Blackpool Pleasure Beach's overall rating is 3.20 out of 5 stars and 68% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.2

230 Reviews

Overall Rating

5 Stars

32

4 Stars

119

3 Stars

5

2 Stars

10

1 Star

64

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (230)
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whitewolf295
May 04, 2023
"The greeters who stand outside she's…"
The greeters who stand outside she's called el she was brilliant she was helpful and friendly very professional and she's a credit to have in your company she went above and beyond to help me whilst I was waiting to meet a friend
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HowardMarshall
May 02, 2023
"Full price ticket just to go in with my…"
Full price ticket just to go in with my grandchildren I am 70 years old and not wanting to go onto any of your rides all I want is coffee and food not spending £40 so 6 people won't go as I am the one paying for it your loss plesure beach
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lnavy0824
April 26, 2023
"Really disappointed!"
I booked a trip last minute, which normally is not a problem, but on this occasion I was unable to get a disabled easy pass due to not having an access card. I applied for one as soon as possible but these take over a week. I presented all paperwork, like I did on my previous visits, as proof of entitlement but was refused and told to pay for a pass instead. These cost £25 per person. This completely ruined my day as I was unable to access a lot of the rides.

In Nickelodeon land the staff on the Blue flyer rollercoaster were so rude causing my autistic son to not want to go on the ride again!! Thankfully, the gentleman that was there last year, Mark James I think his name was, was running another ride called the Krusty Krab. Just like last year he was fantastic! Always had a smile on his face, fantastic with the kids, a real pleasure to meet. This man deserves a pay rise for his fantastic work and should be put in charge of training some of your staff on customer services!! He is the only reason I am giving 3 stars otherwise it would on a 1!
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ChadPerry
April 15, 2023
"ABSOLUTE RIP OFF OF A PLACE."
Arrived at the unpleasure beach car park and paid my £18 parking charge to a man who i think was embarassed taking my money and so had to explain that i was covered till midnight. Even although your unpleasure beach pass only lasts 3 hours so thats the first CON. After being directed through the new merchandise shop and out the other side we headed down to the main entrance as there was no directions to the ticket office and common sense dictates thats where i buy my ticket. I was then sent back through the way i had came to stand in a queue, get fed up waiting as it hadnt moved in half an hour and so purchased our tickets on line. When the online tickets didnt work, although my money was taken i then had to go back and join the queue that i had already spent half an hour in to have that sorted out. After asking the person on the desk if the tickets i had bought for my three foster kids was enough to get in and being told yes i was then informed by a stranger that i needed to buy two more tickets for me and my partner to babysit the kids. What a total rip off. When we eventually made it into the park, (over an hour later) we were informed that the larger rides were closed due to some wind and rain. All in all i spent nearly £250 for the kids to have a go on half a dozen rides and then get fed up as they were freezing cold due to having no cover standing in queues. The place is an absolute joke and it is the most money i have ever spent to just be totally miserable, and so were the kids. I will never be near this place again and will be advising everyone i know to do the same. Having to spend £100 to babysit your own kids is rediculous. As if you dont make enough money from us. the money you charge for the kids, you should be supplying a baby sitter never mind charging us to do so. Stay away from this complete DUMP.
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Glenda.Jennings
April 09, 2023
"0 star."
0 star.. Went with my family including my 3 year old child who has disability’s witch they can not walk got told at desk they will be able to go on a few rides then to be told no because they can’t walk even the rides I was going on with them over hight restrictions! Went to desk and got told that even tho they will be sitting down on the ride with my self or dad if a child can’t walk to the ride they can’t go on! I think it’s absolutely disgusting to be treated and outed like that my child was heartbroken they got told they couldn’t use the rides it’s 2023 you would think that a big theme park would be more accessible for children with disabilities will NEVER go back again! My child went on the pier rides with me with out a problem!
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MarkBurton
March 19, 2023
"I went to Blackpool pleasure beach…"
I went to Blackpool pleasure beach today for the opening day of the 2023 season and the staff where friendly and kind as always but one staff member that went the extra mile to make sure I was okay as I felt quite anxious about the rides was Terrance Wilkinson he was able to calm me down when I felt anxious about steeple chase he was just amazing
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Don.Wheeler
October 31, 2022
"Sadly, Blackpool Pleasure Beach gave little pleasure"
I just wanted to accompany the family to see them enjoy the rides. I was expected to pay £44 to do that, the same price as if I was going on rides. There used to be a non-rider charge of about £6 but now they don’t exist. Everyone has to pay the same. The family has already paid nearly £500 for the day 10am to 6pm and I decided that I could not afford anymore and could not justify giving the Pleasure Beach company any more money for nothing. Apparently the a Big One was closed as were other rides. The Pleasure Beach no longer lives up to its name and Blackpool in general was dirty and very disappointing. Will just have to rely on past happy memories now as I definitely won’t be coming back again.
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FelixHernandez
October 25, 2022
"Love this Park!"
I have been a Season Pass holder since 2021 - and soon to be again in 2023 for my third year. The place may be a little rough around the edges, and the non-delivery of Valhalla did disappoint - but BPB along with other Parks are my happy place. This place holds a special place in my soul and well deserves my 5 stars for Icon alone! Keep it up Amanda!
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AlvinGonzales
October 22, 2022
"The decision to go "CASHLESS" 👎"
Their decision to go "CASHLESS" has left me and others within my circle to permanently boycott their establishment both themepark and Big Blue Hotel. Absolutely disgusted by this decision but thankful many others HAVE NOT gone down this bizzare & senseless path. Absolutely ridiculous. Bye.
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MiaHale
October 15, 2022
"Best experience in the champagne coffee…"
Best experience in the champagne coffee lounge, Alex was great with my little sisters giving her advise on which rides she would like, also helped her get over her fear of the wolf! Thank you Alex, customer service on point! Thank you for the great brews and Proseccos!
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AlbertoHopkins
September 18, 2022
"Misrepresentation"
Ten of us arrived from the South East and had a brilliant day. The only issue we had is that 4 of us knew of the Valhalla ride and decided to leave it to the end due to the fact that you get very very wet and we believe one of the best rides. Unfortunately it was closed and evidently had been for sometime. Our issue is that the Pleasure Beach is still advertising it which is wrong. This should most definitely be amended.
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silverswan164
September 05, 2022
"Absolute sh!t hole!!!!!"
Absolute sh!te hole!!!!!, full of dust heads and alcoholics from North pier down to the pleasure Beach which definitely was no pleasure, homeless people everywhere begging and shouting at either each other or tourists. Felt quite unsafe in places and definitely and place to avoid.
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GuyHunter
August 28, 2022
"No option to enter on a "no ride" basis."
Sad that I cannot enter to just walk about and enjoy the atmosphere. I don't like rides but do remember coming to the park as a kid and I wanted to stroll around (perhaps I would have brought a souvenir or food in the cafe there, who knows?) but I'm not going to pay for a full price ride ticket to do that.
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sadmouse584
August 24, 2022
"Giving Blackpool a bad name!"
Not great… expensive, had to queue for ages, staff at food places are rude, dirty, poor management, worst thing is if your phone dies you can’t go on the rides. All the other places in Blackpool are great this place is giving Blackpool a bad name.
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MichelleBrewer
August 24, 2022
"Watch out… physically abused"
Was physically abused by a member of staff who threw a bottle at me whilst serving. Other staff member were shocked and said ‘he becomes like that’ what sort of staff do Blackpool pleasure beach employ. Not a nice place. Parents watch out… keep your kids safe. Management will not do anything about it. Many other places you could go to where the staff and management actually care.

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